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Property Insurance Umpire, Appraisal and Expert Witness Services in Missouri

Umpire and appraisal service, expert witness retention, and ADR support on hail, wind, tornado and flood losses across Missouri, from Kansas City and St. Louis to Springfield and Columbia. Engagements are handled personally by Chris Chambers, Executive General Adjuster.

The firm also staffs catastrophe, large loss and NFIP flood adjusting in Missouri for carrier, TPA and adjusting firm surge capacity, subject to state licensing. See coverage by state and adjuster staffing.

Catastrophe and surge deploymentExecutive General Adjuster25+ years catastropheParty appraiser and umpireRetained by either sideTwo-day conflict check

What drives Missouri property disputes

Typical loss types. Large hail, tornado and straight line wind, flood, and winter storm.

Missouri carries one of the heaviest hail claim loads in the country; in one national insurer’s 2025 figures it ranked second only to Texas. Disputes center on roof and siding scope, storm date causation, matching and depreciation. The firm is based across the state line in Overland Park and works Kansas City matters on both sides of it.

How appraisal works in Missouri

Two Missouri Court of Appeals decisions frame most appraisal disputes. In Gaworski (2018), a St. Louis hail claim under a policy requiring a “competent and disinterested” appraiser, the court held that a party appraiser may advocate for the side that appointed him but may not hold a direct financial interest in the outcome. In Brewer (Western District, 2022), the court reversed an order appointing an umpire, holding that appraisal applies when the parties disagree only about the amount of loss, and that significant disputes over which repairs are covered are for the court. Missouri’s arbitration act also excludes insurance contracts.

The full comparison across eight states, with citations, is in the umpire rules by state guide. This is general information, not legal advice; the policy language and the date of loss control.

Roles the firm accepts in Missouri

  • Testifying expert. Written reports meeting the applicable disclosure rules, deposition, and trial testimony on scope, causation, valuation, estimating methodology, and claims handling and bad faith standards.
  • Consulting expert. Non testifying analysis, early case assessment, estimate reconstruction, and support for examination of the opposing expert.
  • Party-appointed appraiser. Competent and independent appraiser under the policy appraisal clause, separately stating actual cash value, replacement cost, and the amount of loss.
  • Neutral umpire. By agreement of the appraisers or by court appointment, with disclosure of anything bearing on impartiality made up front.
  • Mediation and arbitration support. Loss facts and scope gaps translated into a clear technical position and a damages narrative for the proceeding.

How to retain the firm

Send the caption, the parties, counsel of record, the carrier, the role you are seeking to fill, and the deadline schedule including expert disclosure and discovery cutoffs. Most conflict checks clear within two business days, before any substantive discussion of the matter. A curriculum vitae, fee schedule, and testimony list follow on request.

Availability is subject to conflict clearance and to any licensure, registration, or appointment requirement of the jurisdiction and the policy at issue. The firm accepts one role per matter.

Missouri engagement
StateMissouri (MO)
Testifying expertAccepted
Consulting expertAccepted
Party appraiserAccepted
Neutral umpireAccepted
Mediation and arbitrationAccepted
Retained byPolicyholder and insurer counsel
Conflict checkWithin two business days

Missouri appraisal rules

Other states

How appraisal works

The panel, and the line it cannot cross

Appraisal is a valuation mechanism. It binds as to the amount of loss, and it stops short of coverage. Knowing where that line sits is most of the work.

How an appraisal panel is formed and what it decidesEach party names a competent and impartial appraiser. The two appraisers select an umpire, or a court appoints one. The panel inspects, exchanges scopes and narrows differences, then states the amount of loss. An agreement of any two of the three sets the amount. Appraisal decides the amount of loss but does not decide coverage, conditions precedent, exclusions or bad faith, which are questions for the court. THE APPRAISAL PANEL Insured’s appraiser Competent and impartial, party appointed Carrier’s appraiser Competent and impartial, party appointed Umpire Selected by the appraisers, or by a court Award Any two of the three signatures set the amount The panel decides Amount of loss, actual cash value, replacement cost, scope quantities, and where relevant allocation between causes The panel does not decide Whether a peril is covered, whether a condition precedent was met, whether an exclusion applies, or bad faith. Those are for the court.

The firm accepts one role per matter. A party-appointed appraiser in a dispute cannot also be the retained testifying expert in it. Full explanation of the appraisal clause

Qualifications

Why counsel retains this firm

A curriculum vitae, fee schedule, and testimony list are furnished on request.

  • Executive General AdjusterThe senior adjusting designation, signifying authority over the largest and most complex property losses.
  • More than 25 years in catastrophe and large loss claimsField, large loss, and supervisory experience across national property and casualty carriers and in independent practice, with multi-line supervisory and catastrophe special-claims authority.
  • Documented large loss recordGulf Coast high-rise condominium assessments, the largest with approximately $85 million in estimated damage, drawn from thousands of claims handled.
  • NFIP certified at all four authority levelsRCBAP, commercial, homeowners, and mobile home.
  • Balanced practiceRetention accepted from policyholder counsel and from insurer and defense counsel, and neutral umpire appointments accepted. The balance is itself part of the qualification.
Common questions

Retaining the firm in Missouri

What kinds of Missouri property disputes does the firm take?

First-party commercial and residential property matters, most often involving large hail, tornado and straight line wind, flood, and winter storm. The questions are usually scope of repair, whether damage is storm created or the result of age and wear, valuation and depreciation methodology, code and ordinance requirements, and claims handling standards.

Can the firm serve as a neutral umpire in Missouri?

Yes, by agreement of the two party-appointed appraisers or by court appointment. Anything bearing on impartiality is disclosed up front, before appointment. The firm also serves as a party-appointed appraiser where it has not been engaged as a neutral in the same matter.

Does the firm work for policyholders or for carriers?

Both. Retention is accepted from policyholder counsel and from insurer and defense counsel. An expert who has only ever appeared for one side is easier to impeach than one who has not.

Is the firm licensed in Missouri?

Missouri licenses public adjusters but does not require a license for staff or independent adjusters. The firm is not a public adjuster. Its principal holds a Texas designated home state adjuster license with licenses in several other states, and engagement is always subject to conflict clearance and to the requirements of the policy at issue. See coverage by state.

How long does a conflict check take?

Within two business days. The conflict check runs before any substantive discussion of the matter, and a curriculum vitae, fee schedule and testimony list follow on request.

Retain the firm in Missouri.

Send the caption, the parties, counsel of record, and the carrier. Conflict checks usually clear within two business days, and the CV and fee schedule follow immediately.